Refund policy

Our short and sweet 100% satisfaction guarantee:

We have a 30-day  satusifaction guaranteed return policy, which means you can reach out any time within 30 days after receiving your item to request a return/replacement  for any reason.

You can request a new one, a different one, a different size or simply a refund.  We are easy to get along with.

To start a return/refund, you can send us a note from our contact page here on the website or reach us  at info@bettermousepad.com, Let us know how we can help and we will get right on it.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.